Taqqa is a point-of-sale app for shop owners. This page explains what data the app collects, why, and how it is deleted.
Who we are
Taqqa. Contact: WhatsApp +970 599 689 429
Data we collect
- Account data: the shop owner's phone number, the shop's name, its address if entered, and the email address of accounts that were first created with one. Used to create the account, sign in, and send the verification code.
- Shop data: products, sales, stock, expiry dates, and cashier names. Entered by the shop owner and staff, and used to run the app and sync it between the shop's devices.
- The shop's customers: names, phone numbers and debts the shop owner enters about their customers. The shop owner is responsible for entering them; we only store them for the shop.
- Subscription data: the subscription period and the payments recorded for it (amount and date). We do not store card or bank account details.
- Device identifiers: an app-specific identifier per device, the notification token and the device type, to link devices to the shop and deliver alerts.
- Security logs: the IP address and time of a request for a verification code or a sign-in, to prevent abuse.
The shared product catalogue
Product names, barcodes, categories and selling prices may be added, after our review, to a general product catalogue that other shop owners import from. The catalogue does not name the shop a product came from, and does not include sales, quantities, cost prices or customer data.
Data we do not collect
- We do not collect location, contacts, photos or files.
- The camera is used on the device only, to read barcodes and pairing codes. No images are uploaded.
- The app reads the verification code from its own SMS only, and does not see other messages.
- Fingerprints are checked by the device's system and never reach the app or our servers.
How we protect data
- Data on the device is kept in an encrypted database.
- Data in transit between the app and our servers is encrypted (HTTPS).
- Passwords and cashier PINs are not stored as text, only as a hash.
- Our servers are in the European Union (Finland), with a daily backup kept for 14 days.
Sharing
We do not sell data or share it with third parties for advertising. We use service providers only to run the app: a hosting provider, an SMS provider (which receives your phone number and the verification code in order to send it to you), and Google's notification service (Firebase Cloud Messaging).
Retention and deletion
- We keep a shop's data for as long as its account exists.
- To request deletion of the account and all its data: in the app, open "More" then "Delete account". Or message us on WhatsApp +970 599 689 429 from the phone number registered on the account.
- Once the request is accepted the account is closed at once; the shop's data and its owner's account are then deleted from our servers within 30 days, and from backups within 14 days after that.
- Products that were added to the shared catalogue stay in it; they do not identify your shop.
- Signing out of the app deletes the shop's data from that device.
Children
The app is for business owners and is not directed at children under 18.
Changes to this policy
We may update this page; the date of the last update is shown at the top.